for Daisy Design Studio – Daisy Design & Art
1. General
These Terms & Conditions apply to all professional layout and design services provided by Daisy Design Studio (“the Designer”). By booking a VIP Design Day, approving a Custom Project proposal, requesting a quote, or working with the Designer in any capacity, the Client explicitly agrees to be bound by these terms.
2. Scope of Work & Service Formats
The Designer operates under two distinct service structures:
The VIP Design Day: A highly focused, rapid-turnaround service dedicated exclusively to the Client’s project for one business day. This service is strictly limited to documents with a hard ceiling of fifteen (15) pages total. It does not include broad structural changes or multi-chapter books from scratch.
Custom InDesign Projects: Tailored, large-scale layout architectural solutions for comprehensive documents exceeding 15 pages (such as signature workbooks, multi-chapter ebooks, or annual reports). The specific scope, timeline, and milestones for these projects will be defined independently in a written Custom Proposal.
3. Client Content Requirements
The Client must provide 100% of all raw text, copy, images, and brand materials needed for the execution of the project. The Designer is strictly a layout specialist and does not write, edit, proofread, or generate content. The Designer will not initiate design production until all contractually required materials have been completely received.
4. Copyright & Ownership of Client Materials
The Client explicitly confirms and warrants that they are the legal copyright holder, rights holder, or authorized commercial licensee of all materials they provide to the studio, including but not limited to: text, images, illustrations, graphics, mockups, logos, brand assets, typography/font files, and any other digital assets.
The Client guarantees that all materials are legally obtained and entirely free from copyright, trademark, or usage violations. The Designer is not responsible or liable for any copyright infringement, licensing disputes, or legal actions arising from Client-provided materials. All legal and financial responsibility rests solely with the Client. If the Designer suspects that any materials are unlicensed, illegal, or unsafe, the Designer reserves the right to refuse the files, pause production, or terminate the agreement immediately.
5. No Client Templates or Unverified Files Accepted
To ensure absolute cybersecurity, software safety, and legal integrity, the Designer strictly does not accept or open:
- Client-supplied Adobe InDesign templates or layouts built by third parties.
- Design files or templates purchased from external market marketplaces.
- Files downloaded from unverified or unknown sources.
- Unsolicited ZIP files or packaged folders.
All projects are engineered from scratch within a clean, secure, and mathematically aligned Adobe InDesign architecture built by the Designer.
6. Safe File Delivery Method
The Designer does not accept project assets, raw copy, or images via email attachments. After a booking or project initialization is confirmed, the Client must upload all raw materials to their own secure cloud storage (such as Google Drive or Dropbox) and provide a shareable, virus-scanned access link. All files remain the sole responsibility of the Client until the Designer successfully downloads them.
7. Right to Refuse Files
The Designer reserves the absolute right to refuse, delete, or decline to open any digital file or link that appears unsafe, corrupted, suspicious, unlicensed, or falls outside the contractually agreed project scope. The Designer may cancel the project immediately without penalty if unsafe, unfinalized, or illegal files are repeatedly provided.
8. Revisions, Refinements & Feedback Windows
Creative revision protocols are strictly determined by the selected service format:
VIP Design Day Revisions: Includes exactly one (1) single refinement round limited to minor tweaks (such as typos or minor alignment adjustments) with a strict maximum of 5 items total. Feedback must be submitted via the designated Studio Portal form within 24 hours of draft delivery. The Designer dedicates the first operational hour of the subsequent business morning to executing these changes. Broad structural overhauls or new content integration are contractually excluded.
Custom InDesign Projects: Revision phases, review windows, and feedback milestones are explicitly outlined and governed by the individual written Custom Proposal signed prior to project kickoff.
9. Payments, Retainers & Refunds
Due to the exclusive reservation of studio production capacity, all financial investments are non-refundable:
VIP Design Days: Full payment is due upfront upon scheduling to officially secure the exclusive calendar date.
Custom Projects: A non-refundable 50% initial milestone deposit is required to lock the project into the studio schedule, with the remaining 50% balance due prior to the release of the final assets.
Because the Designer turns away alternative client inquiries to protect your project dates, cancellations or late material submissions result in the immediate forfeiture of all funds processed.
10. File Delivery & Protected Source Assets
Upon successful completion of the project and upon receipt of 100% of the full and final invoice payment, the Client receives:
- A High-Resolution, print-ready PDF file.
- An interactive, web-optimized Digital PDF file.
- Final downloadable master assets will strictly not be released or transferred until the final remaining balance has been paid and processed in full. The Designer is not responsible for printing errors, formatting shifts, or color inaccuracies caused by third-party printers or external publication platforms. The raw, native Adobe InDesign source files, packaged links, and master assets will NOT be delivered. Source-file ownership remains a protected asset of Daisy Design Studio.
11. Liability
The Designer is not responsible or legally liable for: loss of client data, launch delays caused by missing or unfinalized content, technical issues stemming from third-party services (such as Google Drive, Dropbox, or font servers), or copyright/licensing violations embedded within Client materials. The Designer’s total aggregate financial liability under any circumstances is strictly limited to the exact Euro amount paid by the Client for the specific service in question.
12. No Responsibility for Third‑Party Assets
The Designer disclaims all responsibility for the visual quality, legal compliance, or licensing status of third-party assets (fonts, stock images, mockups, templates, icons, etc.) provided by the Client. The Client carries sole, independent responsibility for ensuring that all integrated assets are properly licensed for international commercial use.
13. Governing Law
These Terms & Conditions, along with all operational agreements and project proposals, are exclusively governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be submitted exclusively to the competent courts of the Netherlands.
14. Failure to Submit Materials & Rescheduling (VIP Design Days)
For the VIP Design Day service, the 48-hour submission deadline for raw materials is strict and non-negotiable. If the Client fails to deliver 100% of the finalized copy, images, and brand assets within this timeframe, the Designer reserves the right to immediately cancel the session. In this event, all upfront fees paid are entirely forfeited by the Client to compensate for the lost studio capacity.
Requests to reschedule a locked VIP Design Day must be submitted in writing at least seven (7) business days prior to the booked date. Rescheduling requests made less than 7 days prior are approved solely at the discretion of the Designer and will incur a flat administrative rescheduling penalty of €150,-.
15. Portfolio Rights & Promotional Usage
The Designer retains the absolute right to display visual mockups, structural screenshots, and design excerpts of the final delivered PDF assets within the studio’s online portfolio, website galleries, case studies, and social media channels for promotional purposes.
For marketing agencies operating under a white-label agreement, the Designer will ensure that sensitive client-identifying information, proprietary data, or internal corporate text is blurred or generalized to protect client privacy. If absolute confidentiality is required, a formal non-disclosure agreement (NDA) must be contractually negotiated and signed by both parties prior to the start of production.
16. Validity of Proposals & Quotes (Custom Projects)
All custom design proposals, project quotes, and timeline estimations issued by Daisy Design Studio are valid for a strict period of fourteen (14) calendar days from the date of issuance. If the Client does not formally sign the proposal and process the initial 50% milestone deposit within this 14-day window, the quote automatically expires. Any subsequent requests for the same project parameters will require a new scope evaluation and may be subject to updated pricing structures based on current studio availability.